A best-selling core adoptable textbook for undergraduate, postgraduate and MBA modules/courses in change management, and could also be used by practitioners (change agents). It is a theoretically grounded textbook with a strong practical orientation, discussing all of the key theories of organisational change and demonstrating how they can be used to devise and employ strategies to bring about change in an organisational setting.It takes a managerial approach, with means it is aligned with the way most change management modules are taught around the world. The defining feature of the book is its unique underpinning framework which is based on a process model of change, that is, a model that views change as a purposeful and constructed sequence of events (albeit with some flexibility along the way), rather than something chaotic and unmanageable. The book chapters follow this process model sequence right through from recognising the need for change to sustaining the change once implemented

John Hayes is Emeritus Professor of Change Management at Leeds University Business School, UK. John also helps to facilitate change in complex organizational settings and has worked for companies such as BP, Nestlé, National Australia Group and the US Army.